Sir A week ago, I bought a Sony digital camera from your store. I was very excited when I brought it home but was very disappointed when I discovered the product was defective and unusable. I am 15 years old .I hope you will replace it. Regarding the specifics of the order, I purchased this Sony Megapixel Digital Camera from your store on April 17 using a Visa credit card from I. The order number and I am attaching a copy of my receipt. The camera problem is duplicated when it turns off suddenly, strange dots appear on the LCD screen and I can't access the photos in the internal memory so I'm sure this is a manufacturing defect. As a solution, and since I really like the functionality of the camera, I hope that you will agree that there can be errors when using a new and fresh one. If not, I would like a full refund. If I do not hear from you on this matter within a week, I would like to submit a written complaint to your higher authority. Thank you for your interest in this matter and I hope to hear from you soon. Thank you