1 This app allows you to review your lessons by playing games

2 We were cleaning up the beach when it started to rain

3 Ecotourism provides tourists with opportunities to explore nature

Technology in schools Dear sir/madam, My name is Trung Anh and I think the project "Technology in schools" will help students. Many students do not have computers or laptops. They cannot learn very easily in school. I think we should use money from the city budget to buy more computers and laptops for schools. Students can use laptops to plan projects. They can surf the Internet to find information for their lessons. We can also purchase tablets for students so they can study at home and do their homework. Finally, students can use computers and laptops to communicate with other students around the world. I hope you will consider my suggestion. Sincerely, Trung Anh

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Dear Sir/Madam,

I am writing this email to complain about the shirt whose serial number is C233 that I bought from your website on June 20th. I am complaining because you have sent me the wrong color shirt. To resolve this problem I would like you to replace the right shirt for me.

I contacted the customer hotline and spoke to your colleague, Charlie, and was told that nothing could be done about my problem. I believe that this response is unfair. I would like a written statement explaining your company's position and what you will do about my complaint.

I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 7 days, I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am enclosing copies of my receipt. I may be contacted at the above address and phone number.

Sincerel.